Shipping Methods
Standard UAE delivery is free on orders above AED 200. Orders below that threshold may incur a delivery fee calculated at checkout.
Express delivery options may be available in selected areas depending on order timing and destination.
Delivery Timelines
- Dubai and Abu Dhabi: typically 1 to 2 business days.
- Other Emirates: typically 2 to 4 business days.
- Regional shipping: timing varies by destination and customs handling.
Returns
Unopened items in original condition may be returned within 14 days of delivery. Returned products must include all original packaging and seals.
If an item arrives damaged or incorrect, contact the support team promptly so we can arrange a replacement or refund review.
Refunds
Once a return is inspected and approved, refunds are processed to the original payment method. Bank processing times may vary.